Rational abandonment from tele-queues: nonlinear waiting costs with heterogeneous preferences (Q1876060): Difference between revisions
From MaRDI portal
Set profile property. |
Set OpenAlex properties. |
||
| Property / full work available at URL | |||
| Property / full work available at URL: https://doi.org/10.1023/b:ques.0000032804.57988.f3 / rank | |||
Normal rank | |||
| Property / OpenAlex ID | |||
| Property / OpenAlex ID: W1992236404 / rank | |||
Normal rank | |||
Latest revision as of 09:11, 30 July 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Rational abandonment from tele-queues: nonlinear waiting costs with heterogeneous preferences |
scientific article |
Statements
Rational abandonment from tele-queues: nonlinear waiting costs with heterogeneous preferences (English)
0 references
16 August 2004
0 references
tele-queues or invisible queues
0 references
abandonment
0 references
impatient customers
0 references
Nash equilibrium
0 references
telephone call centers
0 references
contact centers
0 references
multi-server queues
0 references
