Managing capacity at a service facility: an experimental approach (Q1751796): Difference between revisions

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+Service Competition with General Queueing Facilities
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+On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers
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+Regression Analysis by Example
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+The Regulation of Queue Size by Levying Tolls
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+Comparison of customer balking and reneging behavior to queueing theory predictions: An experimental study
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+Joining a queue or staying out: Effects of information structure and service time on arrival and staying out decisions
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+journals/eor/DelgadoALA17
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