Managing capacity at a service facility: an experimental approach

DOI10.1016/j.ejor.2016.09.056zbMath1394.90195DBLPjournals/eor/DelgadoALA17OpenAlexW2530861167WikidataQ59290797 ScholiaQ59290797MaRDI QIDQ1751796

Erik R. Larsen, Santiago Arango-Aramburo, Ann van Ackere, Carlos A. Delgado-Alvarez

Publication date: 25 May 2018

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2016.09.056

zbMATH Keywords

system dynamicsexperimental economicsqueuing systemsbehavioural operations managementcapacity adjustment management

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Experimental studies (91A90)

Related Items (2)

Managing service facilities with endogenous arrival and service rates ⋮ Service facilities with risk‐averse customers: a simulation approach

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