A stochastic programming model for scheduling call centers with global service level agreements (Q613494): Difference between revisions
From MaRDI portal
Added link to MaRDI item. |
Set profile property. |
||
| Property / MaRDI profile type | |||
| Property / MaRDI profile type: MaRDI publication profile / rank | |||
Normal rank | |||
Revision as of 00:46, 5 March 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A stochastic programming model for scheduling call centers with global service level agreements |
scientific article |
Statements
A stochastic programming model for scheduling call centers with global service level agreements (English)
0 references
20 December 2010
0 references
stochastic programming
0 references
scheduling
0 references
OR in manpower planning
0 references
call centers
0 references
