Rational abandonment from tele-queues: nonlinear waiting costs with heterogeneous preferences (Q1876060): Difference between revisions
From MaRDI portal
Added link to MaRDI item. |
Removed claim: author (P16): Item:Q169015 |
||
| Property / author | |||
| Property / author: Avishai Mandelbaum / rank | |||
Revision as of 01:44, 10 February 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Rational abandonment from tele-queues: nonlinear waiting costs with heterogeneous preferences |
scientific article |
Statements
Rational abandonment from tele-queues: nonlinear waiting costs with heterogeneous preferences (English)
0 references
16 August 2004
0 references
tele-queues or invisible queues
0 references
abandonment
0 references
impatient customers
0 references
Nash equilibrium
0 references
telephone call centers
0 references
contact centers
0 references
multi-server queues
0 references
