“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (Q2893912): Difference between revisions

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Revision as of 08:57, 5 March 2024

scientific article
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English
“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk
scientific article

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    “We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (English)
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    26 June 2012
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    dynamic programming/optimal control
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    applications
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    games/group decisions
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    noncooperative
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    probability
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    stochastic model applications
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    queues
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    balking and reneging
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