Queueing System MAP/M/N as a Model of Call Center with Call-Back Option (Q2900388): Difference between revisions
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Revision as of 19:25, 19 February 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Queueing System MAP/M/N as a Model of Call Center with Call-Back Option |
scientific article |
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Queueing System MAP/M/N as a Model of Call Center with Call-Back Option (English)
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23 July 2012
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call center
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call-back
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Markovian arrival process
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multi-server queueing system
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