A stochastic programming model for scheduling call centers with global service level agreements (Q613494): Difference between revisions

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Revision as of 23:11, 19 March 2024

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A stochastic programming model for scheduling call centers with global service level agreements
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    A stochastic programming model for scheduling call centers with global service level agreements (English)
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    20 December 2010
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    stochastic programming
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    scheduling
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    OR in manpower planning
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    call centers
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