A multidimensional and multimembership clustering method for social networks and its application in customer relationship management (Q460453): Difference between revisions
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Summary: Community detection in social networks plays an important role in cluster analysis. Many traditional techniques for one-dimensional problems have been proven inadequate for high-dimensional or mixed type datasets due to the data sparseness and attribute redundancy. In this paper we propose a graph-based clustering method for multidimensional datasets. This novel method has two distinguished features: nonbinary hierarchical tree and the multi-membership clusters. The nonbinary hierarchical tree clearly highlights meaningful clusters, while the multimembership feature may provide more useful service strategies. Experimental results on the customer relationship management confirm the effectiveness of the new method. | |||
Property / review text: Summary: Community detection in social networks plays an important role in cluster analysis. Many traditional techniques for one-dimensional problems have been proven inadequate for high-dimensional or mixed type datasets due to the data sparseness and attribute redundancy. In this paper we propose a graph-based clustering method for multidimensional datasets. This novel method has two distinguished features: nonbinary hierarchical tree and the multi-membership clusters. The nonbinary hierarchical tree clearly highlights meaningful clusters, while the multimembership feature may provide more useful service strategies. Experimental results on the customer relationship management confirm the effectiveness of the new method. / rank | |||
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Property / Mathematics Subject Classification ID: 62H30 / rank | |||
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Property / Mathematics Subject Classification ID: 91D30 / rank | |||
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Property / Mathematics Subject Classification ID: 91C20 / rank | |||
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Property / Mathematics Subject Classification ID: 68T10 / rank | |||
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Property / zbMATH DE Number: 6354656 / rank | |||
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Revision as of 13:40, 30 June 2023
scientific article
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English | A multidimensional and multimembership clustering method for social networks and its application in customer relationship management |
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A multidimensional and multimembership clustering method for social networks and its application in customer relationship management (English)
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13 October 2014
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Summary: Community detection in social networks plays an important role in cluster analysis. Many traditional techniques for one-dimensional problems have been proven inadequate for high-dimensional or mixed type datasets due to the data sparseness and attribute redundancy. In this paper we propose a graph-based clustering method for multidimensional datasets. This novel method has two distinguished features: nonbinary hierarchical tree and the multi-membership clusters. The nonbinary hierarchical tree clearly highlights meaningful clusters, while the multimembership feature may provide more useful service strategies. Experimental results on the customer relationship management confirm the effectiveness of the new method.
0 references