Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments (Q3114926): Difference between revisions
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scientific article
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English | Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments |
scientific article |
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Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments (English)
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19 February 2012
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call centers
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contact centers
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Erlang-A model
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limiting regime
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