Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option (Q291308): Difference between revisions
From MaRDI portal
Added link to MaRDI item. |
Removed claims |
||
| Property / author | |||
| Property / author: Alexander N. Dudin / rank | |||
| Property / author | |||
| Property / author: Che Soong Kim / rank | |||
| Property / author | |||
| Property / author: Q291306 / rank | |||
Revision as of 19:24, 19 February 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option |
scientific article |
Statements
Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option (English)
0 references
7 June 2016
0 references
call center
0 references
call-back
0 references
generalized phase-type distribution
0 references
Markovian arrival process
0 references
multi-server queueing system
0 references
