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Queueing system with passive servers
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    Queueing system with passive servers (English)
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    18 March 1997
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    Summary: The authors introduce systems in which customers are served by one active server and a group of passive servers. The calculation of response time for such systems is rendered by analyzing a special kind of queueing system in a synchronized random environment. For an embedded Markov chain, sufficient conditions for the existence of a stationary distribution are proved. A formula for the corresponding vector generating function is obtained. It is a matrix analog of the Pollaczek-Khinchin formula and is simultaneously a matrix functional equation. A method for solving this equation is proposed.
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    queueing system
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    synchronized random environment
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    two-dimensional embedded Markov chain
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    linear matrix functional equation
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