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Revision as of 18:02, 5 March 2024

scientific article; zbMATH DE number 952405
Language Label Description Also known as
English
Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support
scientific article; zbMATH DE number 952405

    Statements

    Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support (English)
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    1 December 1996
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    new product design
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    customer satisfaction
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    software products
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    quality function deployment
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