Quandary of service logistics: fast or reliable? (Q1719634): Difference between revisions

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+Exponential Approximations for Tail Probabilities in Queues II: Sojourn Time and Workload
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+Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services
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+Price and delay competition between two service providers
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+Outsourcing via Service Competition
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+Congestion Tolls for Poisson Queuing Processes
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+Customer equilibrium in a single-server system with virtual and system queues
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+Rational Queueing
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+On the price of anarchy in a single-server queue with heterogeneous service valuations induced by travel costs
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+Queues. A course in queueing theory
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+Regulating an observable $M/M/1$ queue
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+Setting Customer Expectation in Service Delivery: An Integrated Marketing-Operations Perspective
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+The Regulation of Queue Size by Levying Tolls
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+Price and speed decisions in customer-intensive services with two classes of customers
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+Promised Delivery Time and Capacity Games in Time-Based Competition
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+Approximations for the time spent in a dynamic job shop with applications to due-date assignment
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+Strategic joining in \(M/M/1\) retrial queues
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+Balancing congestion and security in the presence of strategic applicants with private information
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+A two-stage supply chain with demand sensitive to price, delivery time, and reliability of delivery
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