Distributionally robust workforce scheduling in call centres with uncertain arrival rates (Q5299909)
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scientific article; zbMATH DE number 6179991
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Distributionally robust workforce scheduling in call centres with uncertain arrival rates |
scientific article; zbMATH DE number 6179991 |
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Distributionally robust workforce scheduling in call centres with uncertain arrival rates (English)
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24 June 2013
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call centres
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uncertain arrival rates
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robust optimization
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ambiguity
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staff-scheduling
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totally unimodular
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