Staffing Multiskill Call Centers via Linear Programming and Simulation (Q3117692)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Staffing Multiskill Call Centers via Linear Programming and Simulation |
scientific article |
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Staffing Multiskill Call Centers via Linear Programming and Simulation (English)
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29 February 2012
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call centers
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staffing optimization
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integer programming
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