Distributionally robust workforce scheduling in call centres with uncertain arrival rates (Q5299909)
From MaRDI portal
scientific article; zbMATH DE number 6179991
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Distributionally robust workforce scheduling in call centres with uncertain arrival rates |
scientific article; zbMATH DE number 6179991 |
Statements
Distributionally robust workforce scheduling in call centres with uncertain arrival rates (English)
0 references
24 June 2013
0 references
call centres
0 references
uncertain arrival rates
0 references
robust optimization
0 references
ambiguity
0 references
staff-scheduling
0 references
totally unimodular
0 references
