Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support (Q3114776)
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English | Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support |
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Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support (English)
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19 February 2012
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exponential queues abandonment
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invisible queues
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