IT Incident Management as a Collaborative Process: A Visualization Tool Inspired to Social Networks
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Publication:3407382
DOI10.1007/978-3-642-03354-4_59zbMath1184.68095OpenAlexW1574112098MaRDI QIDQ3407382
Publication date: 4 March 2010
Published in: Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/978-3-642-03354-4_59
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