Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods (Q3117691)

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Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
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    title
    Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods (English)
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    author
    Júlíus Atlason
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    Marina A. Epelman
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    Shane G. Henderson
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    publication date
    29 February 2012
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    Mathematics Subject Classification ID
    90B90
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    90B22
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    90C59
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    zbMATH DE Number
    6010082
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    zbMATH Keywords
    simulation
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    optimization
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    call centers
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    analytic center
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    cutting-plane method
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    OpenAlex ID
    W2102377749
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