Queueing System MAP/M/N/N + K Operating in Random Environment as a Model of Call Center (Q5892080)
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scientific article; zbMATH DE number 6388536
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Queueing System MAP/M/N/N + K Operating in Random Environment as a Model of Call Center |
scientific article; zbMATH DE number 6388536 |
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Queueing System MAP/M/N/N + K Operating in Random Environment as a Model of Call Center (English)
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21 January 2015
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call center
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Markovian arrival process
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random environment
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impatient customer
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