Optimal balanced control for call centers (Q1945068)

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Optimal balanced control for call centers
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    title
    Optimal balanced control for call centers (English)
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    author
    Sandjai Bhulai
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    Dinard van der Laan
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    Bernd F. Heidergott
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    publication date
    2 April 2013
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    zbMATH DE Number
    6149318
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    zbMATH Keywords
    call center
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    measure-valued differentiation
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    balanced sequence
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    optimization
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