Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach (Q3117295)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach |
scientific article |
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Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach (English)
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27 February 2012
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call centers
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chance-constrained
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optimization queueing
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