Pages that link to "Item:Q2893912"
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The following pages link to “We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (Q2893912):
Displayed 22 items.
- Service supply chain management: a review of operational models (Q320065) (← links)
- Data-stories about (im)patient customers in tele-queues (Q386354) (← links)
- The effects of the availability of waiting-time information on a balking queue (Q1027606) (← links)
- Recent research developments of strategic consumer behavior in operations management (Q1652592) (← links)
- An analysis of queues with delayed information and time-varying arrival rates (Q1655121) (← links)
- Dynamic appointment scheduling with wait-dependent abandonment (Q1681154) (← links)
- Profit maximization in the $M/M/1$ queue (Q1728301) (← links)
- Sharing delay information in service systems: a literature survey (Q1992144) (← links)
- Deterministic state-based information disclosure policies and social welfare maximization in strategic queueing systems (Q2052421) (← links)
- Designing a service system with price- and distance-sensitive demand: a case study in mining industry (Q2160527) (← links)
- Information heterogeneity in queueing service systems: differentiated pricing decision with word-of-mouth rating information on service value (Q2691460) (← links)
- A Stochastic Analysis of Queues with Customer Choice and Delayed Information (Q3387915) (← links)
- (Q3466709) (← links)
- Breaking the Symmetry in Queues with Delayed Information (Q5008965) (← links)
- Information Inundation on Platforms and Implications (Q5031661) (← links)
- Queues with Delayed Information: A Dynamical Systems Perspective (Q5070196) (← links)
- Optimal Signaling Mechanisms in Unobservable Queues (Q5129202) (← links)
- Optimal Signaling of Content Accuracy: Engagement vs. Misinformation (Q5131472) (← links)
- Queues with Choice via Delay Differential Equations (Q5275054) (← links)
- Nonlinear Dynamics in Queueing Theory: Determining the Size of Oscillations in Queues with Delay (Q5382441) (← links)
- On the optimal disclosure of queue length information (Q6052607) (← links)
- The impact of ex-post information sharing on a two-echelon supply chain with horizontal competition and capacity constraint (Q6066929) (← links)