“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (Q2893912)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | “We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk |
scientific article |
Statements
“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (English)
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26 June 2012
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dynamic programming/optimal control
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applications
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games/group decisions
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noncooperative
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probability
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stochastic model applications
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queues
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balking and reneging
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