Pages that link to "Item:Q3117690"
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The following pages link to Service-Level Differentiation in Call Centers with Fully Flexible Servers (Q3117690):
Displaying 22 items.
- Asymptotically optimal control of many-server heterogeneous service systems with \(H_{2}^{*}\) service times (Q383280) (← links)
- Queues with waiting time dependent service (Q543562) (← links)
- Exact computational approaches to a stochastic uncapacitated single allocation \(p\)-hub center problem (Q742303) (← links)
- Optimal control of parallel server systems with many servers in heavy traffic (Q946467) (← links)
- Online scheduling policies for multiclass call centers with impatient customers (Q992603) (← links)
- Control of systems with flexible multi-server pools: a shadow routing approach (Q993482) (← links)
- An extended queueing control model for facilities with front room and back room operations and mixed-skilled workers (Q1027612) (← links)
- Exact analysis for multiserver queueing systems with cross selling (Q1730703) (← links)
- Optimal balanced control for call centers (Q1945068) (← links)
- Decision making under uncertain and dependent system rates in service systems (Q2029984) (← links)
- OPTIMAL STATIC ASSIGNMENT AND ROUTING POLICIES FOR SERVICE CENTERS WITH CORRELATED TRAFFIC (Q2875236) (← links)
- The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains (Q3195241) (← links)
- On Vector-Kronecker Product Multiplication with Rectangular Factors (Q3449795) (← links)
- Steady-state analysis of a multiserver queue in the Halfin-Whitt regime (Q3516402) (← links)
- DYNAMIC ROUTING POLICIES FOR MULTISKILL CALL CENTERS (Q3612037) (← links)
- APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS (Q4902493) (← links)
- Scheduling to Differentiate Service in a Multiclass Service System (Q5031027) (← links)
- A Fluid-Diffusion-Hybrid Limiting Approximation for Priority Systems with Fast and Slow Customers (Q5106384) (← links)
- Delay-Based Service Differentiation with Many Servers and Time-Varying Arrival Rates (Q5113885) (← links)
- Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime (Q5232349) (← links)
- Optimal pricing and scheduling control of product shipping (Q5256813) (← links)
- Applications of fluid models in service operations management (Q6163558) (← links)