A queueing system where customers require a random number of servers simultaneously

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A closed single node queueing system with multiple classes is analyzed numerically. The node consists of M identical servers fed by a single queue. Each customer of class r, \(1\leq r\leq M\), acquires r servers simultaneously at the beginning of its service. All r servers are released at the same time upon completion of its service. The service time of a class r customer is exponentially distributed with a mean depending on r. This queueing model is analyzed with a view to obtaining performance measures such as throughput, distribution of busy servers, and queue-length distribution.











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