Dynamic Pricing and Matching for Two-Sided Queues

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Abstract: Motivated by diverse applications in sharing economy and online marketplaces, we consider optimal pricing and matching control in a two-sided queueing system. We assume that heterogeneous customers and servers arrive to the system with price-dependent arrival rates. The compatibility between servers and customers is specified by a bipartite graph. Once a pair of customer and server are matched, they depart from the system instantaneously. The objective is to maximize long-run average profits of the system while minimizing average waiting time. We first propose a static pricing and max-weight matching policy, which achieves O(sqrteta) optimality rate when all of the arrival rates are scaled by eta. We further show that a dynamic pricing and modified max-weight matching policy achieves an improved O(eta1/3) optimality rate. Under a broad class of pricing policies, we prove that any matching policy has an optimality rate that is lower bounded by Omega(eta1/3). Thus, the dynamic pricing policy and modified max-weight matching policy achieves the optimal rate. In addition, we propose a constraint generation algorithm that solves an approximation of the MDP and demonstrate strong numerical performance of this algorithm.












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