Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method (Q1848638)
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scientific article; zbMATH DE number 1827420
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| English | Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method |
scientific article; zbMATH DE number 1827420 |
Statements
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method (English)
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13 November 2002
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Multicriteria analysis
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Preference disaggregation
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Ordinal regression
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Customer satisfaction analysis
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0.8806461095809937
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0.8235090970993042
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0.813094437122345
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0.793565034866333
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0.7505728602409363
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