The stationary workload of the \(G/M/1\) queue with impatient customers (Q2268769)

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The stationary workload of the \(G/M/1\) queue with impatient customers
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    The stationary workload of the \(G/M/1\) queue with impatient customers (English)
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    9 March 2010
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    This papers deals with a \(G/M/1\) queue with impatient customers; customers arrival is governed by a renewal process, and the customers' patience time is constant. In this condition, the stationary distribution of the server workload, or the virtual waiting time, is derived using the level crossing argument. A study case with a \(M/M/1\) queue is also considered.
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    workload
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    virtual waiting time
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    G/M/1 queue
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    impatient customers
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