M/M/c/K loss and delay interdependent queueing model with controllable arrival rates and no passing (Q2392595)

This paper presents an analysis of the M/M/c/K loss and delay, interdependent queueing model with controllable arrival rates and no passing. A particular attention is given to a possibility of a classification of the customers into two classes (i) elective customers and (ii) emergency customers. The elective customers have patience to form a queue and wait while the emergency customers find the server busy on their arrival, leave the system and are lost. The arrival and service processes are taken to be independent. The results of the analytical modelling proved that the steady state probabilities are attainable and the waiting times for the two types of customers are achievable. The numerical study confirms the accuracy of the adopted assumptions in the proposed analytical model of the studied queueing system.