Solving \(C_k/C_m/1/N\) queues by using characteristic roots in matrix analytic methods (Q2477348)

A \(C_k/C_m/1/N\) queueing system with Coxian input and service time distributions (with \(k\) and \(m\) phases, respectively) is considered using matrix analytic approach. It is shown that unboundary state probabilities can be expresses as a linear combination of vector product-forms. The approach includes analysis of steady-state balance equations, using Laplace -Stieltjes transforms, Rouche's theorem and matrix analysis. An algorithm is presented which is based on the last square approach and used to calculate stationary probabilities and corresponding performance measure. A numerical example is also presented.