On the M/G/k group-arrival loss system (Q2640248)

This paper considers the steady state behaviour of the M/G/k group- arrival loss system. In the system the author assumes that customers arrive in accordance with a compound Poisson process to k-servers. By loss, the author means that whenever an arriving group of size j finds n servers busy, then a number min(j,k-n) of its members are taken for service and the rest customers leave the system without service and they do not return later, that is, are lost to the system. The first part of the paper is devoted to obtain the explicit results for a particular case in respect of the service time distributions while in the second part some results are given to the general model and these are applied to the two-server case. Results seem to be interesting and of practical utility.