Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments (Q3117861)

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Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments
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    Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments (English)
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    1 March 2012
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    delay estimation
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    delay announcements
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    call centers
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    many-server queues
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    customer abandonment
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    simulation
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    heavy traffic
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