Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments (Q3117861)
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English | Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments |
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Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments (English)
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1 March 2012
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delay estimation
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delay announcements
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call centers
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many-server queues
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customer abandonment
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simulation
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heavy traffic
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