Queues with Many Servers: The Virtual Waiting-Time Process in the QED Regime (Q3168983)

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Queues with Many Servers: The Virtual Waiting-Time Process in the QED Regime
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    Queues with Many Servers: The Virtual Waiting-Time Process in the QED Regime (English)
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    27 April 2011
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    multiserver queue
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    heavy-traffic
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    quality- and efficiency-driven (QED) or Halfin-Whitt regime
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    economies of scale
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    telephone call or contact centers
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