Enhancing customer relationships by semantic consumer support systems (Q456154)

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scientific article; zbMATH DE number 6098101
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    Enhancing customer relationships by semantic consumer support systems
    scientific article; zbMATH DE number 6098101

      Statements

      Enhancing customer relationships by semantic consumer support systems (English)
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      23 October 2012
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      specification language
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      customer relationship management
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      semantic consumer support system
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      ontology
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      dynamic service provision
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      Identifiers