Forecasting hourly peak call volume for a rural electric cooperative call center (Q4687263)
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scientific article; zbMATH DE number 6951791
| Language | Label | Description | Also known as |
|---|---|---|---|
| default for all languages | No label defined |
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| English | Forecasting hourly peak call volume for a rural electric cooperative call center |
scientific article; zbMATH DE number 6951791 |
Statements
Forecasting Hourly Peak Call Volume for a Rural Electric Cooperative Call Center (English)
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11 October 2018
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extreme value theory
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determine staffing levels
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Gaussian copula
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0.7100337147712708
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0.7047146558761597
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0.697685956954956
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0.6827349662780762
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0.6806585192680359
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