Two-stage fuzzy evaluation of department store service quality based on the statistical data (Q4812285)

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scientific article; zbMATH DE number 2097531
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    Two-stage fuzzy evaluation of department store service quality based on the statistical data
    scientific article; zbMATH DE number 2097531

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      Two-stage fuzzy evaluation of department store service quality based on the statistical data (English)
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      7 September 2004
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      centroid
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      service quality
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      fuzzy theory
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      department store
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      PZB model
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