The evaluation and improvement of service quality performance in sports and recreation facilities (Q5454973)
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scientific article; zbMATH DE number 5257929
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| default for all languages | No label defined |
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| English | The evaluation and improvement of service quality performance in sports and recreation facilities |
scientific article; zbMATH DE number 5257929 |
Statements
The evaluation and improvement of service quality performance in sports and recreation facilities (English)
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3 April 2008
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satisfaction index
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expectation index
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performance matrix
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0.7263754606246948
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0.6871075630187988
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0.6867592334747314
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0.654028058052063
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0.6509383916854858
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