A model for rational abandonments from invisible queues (Q5928751)

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scientific article; zbMATH DE number 1584007
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A model for rational abandonments from invisible queues
scientific article; zbMATH DE number 1584007

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    A model for rational abandonments from invisible queues (English)
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    3 April 2001
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    multiserver exponential queues
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    abandonments
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    Nash equilibrium
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    call centers
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