A Markovian queueing model for telecommunications support center with breakdowns and vacation periods (Q6130691)
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scientific article; zbMATH DE number 7827122
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A Markovian queueing model for telecommunications support center with breakdowns and vacation periods |
scientific article; zbMATH DE number 7827122 |
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A Markovian queueing model for telecommunications support center with breakdowns and vacation periods (English)
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3 April 2024
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queueing models
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customer support center
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impatience
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vacation
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cost optimization
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matrix method
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