A Markovian queueing model for telecommunications support center with breakdowns and vacation periods
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Publication:6130691
DOI10.1007/s43069-024-00295-yOpenAlexW4392655315MaRDI QIDQ6130691
Anis Chettouf, Mohamed Boualem, Amina Angelika Bouchentouf
Publication date: 3 April 2024
Published in: SN Operations Research Forum (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s43069-024-00295-y
Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20)
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