A numerical solution for the multi-server queue with hyper-exponential service times (Q789115)

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scientific article; zbMATH DE number 3844799
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    A numerical solution for the multi-server queue with hyper-exponential service times
    scientific article; zbMATH DE number 3844799

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      A numerical solution for the multi-server queue with hyper-exponential service times (English)
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      1983
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      In this paper we present a numerical method for the \(GI| H_ 2| s\). It is based on a general solution for \(GI| H_ m| s\) which has been obtained using explicit matrix factorizations methods. We give a complete description of the algorithm which yields exact results for the complete steady state distributions of the actual waiting, the virtual waiting and the number of customers in the system both at arrival epochs and in continuous time. Some numerical examples are included.
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      multi-server queue
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      hyper-exponential service times
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      actual waiting time
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      virtual waiting time
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      queue length
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      steady state distributions
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