Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application (Q863559)
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scientific article; zbMATH DE number 5122234
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| English | Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application |
scientific article; zbMATH DE number 5122234 |
Statements
Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: evidence from a U.S.bank application (English)
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5 February 2007
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data envelopment analysis
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efficiency
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quality
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benchmarking
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performance
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bank
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0.7196280360221863
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0.7050092816352844
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0.6942921280860901
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0.690461277961731
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0.6896146535873413
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