List of research outcomes
This list is not complete and representing at the moment only items from zbMATH Open and arXiv. We are working on additional sources - please check back here soon!
| Publication | Date of Publication | Type |
|---|---|---|
| Optimal call center forecasting and staffing Probability in the Engineering and Informational Sciences | 2022-11-22 | Paper |
| Call centers with a postponed callback offer OR Spectrum | 2018-06-20 | Paper |
| On the estimation of the true demand in call centers with redials and reconnects European Journal of Operational Research | 2016-10-06 | Paper |
| Fluid Approximation of a Call Center Model with Redials and Reconnects | 2013-11-25 | Paper |
Research outcomes over time
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