Ger Koole

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List of research outcomes

This list is not complete and representing at the moment only items from zbMATH Open and arXiv. We are working on additional sources - please check back here soon!

PublicationDate of PublicationType
A Practice-Oriented Overview of Call Center Workforce Planning
Stochastic Systems
2024-02-23Paper
Revenue management under customer choice behaviour with cancellations and overbooking
European Journal of Operational Research
2016-10-06Paper
On the estimation of the true demand in call centers with redials and reconnects
European Journal of Operational Research
2016-10-06Paper
Maintaining freedom of choice
Nieuw Archief voor Wiskunde. Vijfde Serie
2012-06-07Paper


Research outcomes over time


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