Priority queue with customer upgrades

DOI10.1002/NAV.21494MaRDI QIDQ3120566zbMATH OpenOpenAlexFDO

Authors Qi-Ming He, Jingui Xie, Xiaobo Zhao

Publication date 5 March 2019

Published in Naval Research Logistics (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1002/nav.21494

zbMATH Keywords

matrix-analytic methodspriority queuecustomer upgradesstability/ergodicity

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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Cited in

(11)

• Stability of queueing-inventory systems with customers of different priorities
• Optimal control of a multiclass queueing system when customers can change types
• On the stationary distribution of queue lengths in a multi-class priority queueing system with customer transfers
• The \(N\)-network model with upgrades
• The effect of customer awareness on priority queues
• Algorithm for calculating the stationary probability distribution of a system \(M_2 | 1|(N_1,N_2)\) with priorities
• Stability of a priority queueing system with customer transfers
• A multi-objective fuzzy queuing priority assignment model
• Performance analysis of service systems with priority upgrades
• Dynamic parcel pick-up routing problem with prioritized customers and constrained capacity via lower-bound-based rollout approach
• A queueing system with a batch Markovian arrival process and varying priorities

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