The effect of customer awareness on priority queues

DOI10.1002/NAV.22049MaRDI QIDQ6077486zbMATH OpenOpenAlexWikidataFDO

Authors Zhongbin Wang, Lei Fang

Publication date 18 October 2023

Published in Naval Research Logistics (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1002/nav.22049

zbMATH Keywords

customer awarenesscustomer surpluspriority queuessocial welfare

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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Cites work

• A Note on Probability Distributions with Increasing Generalized Failure Rates
• Decentralized Regulation of a Queue
• scientific article; zbMATH DE number 3755721 (Why is no real title available?)
• In-queue priority purchase: a dynamic game approach
• Information heterogeneity in a retrial queue: throughput and social welfare maximization
• Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue
• Optimal information disclosure policies in a strategic queueing model
• Optimal information disclosure policies in strategic queueing games
• Optimal signaling mechanisms in unobservable queues
• Optimum Bribing for Queue Position
• Pricing and priority auctions in queueing systems with a generalized delay cost structure
• Profit maximization in the M/M/1 queue
• Rational queueing
• Sharing delay information in service systems: a literature survey
• Stable priority purchasing in queues
• Strategic customer behavior in a queueing system with alternating information structure
• Technical Note—New Results Concerning Probability Distributions with Increasing Generalized Failure Rates
• The Impact of Inspection Cost on Equilibrium, Revenue, and Social Welfare in a Single-Server Queue
• The Regulation of Queue Size by Levying Tolls
• To queue or not to queue: equilibrium behavior in queueing systems.

Cited in

(3)

• Monopolistic Provision of Congested Service with Incentive-Based Allocation of Priorities
• Psychological heterogeneity in a queue: the impact of loss aversion on service pricing
• Omnichannel services in the presence of customers' valuation uncertainty

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