Psychological heterogeneity in a queue: the impact of loss aversion on service pricing
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Publication:6594992
DOI10.1007/S11424-023-2117-9zbMATH Open1546.9113MaRDI QIDQ6594992FDOQ6594992
Authors: Tao Jiang, Li Gao, Xudong Chai, Qihui Bu 
Publication date: 29 August 2024
Published in: Journal of Systems Science and Complexity (Search for Journal in Brave)
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Queues and service in operations research (90B22) Consumer behavior, demand theory (91B42) Microeconomic theory (price theory and economic markets) (91B24)
Cites Work
- A model of reference-dependent preferences
- Dynamic pricing with loss-averse consumers and peak-end anchoring
- Dynamic stochastic inventory management with reference price effects
- Equilibrium queueing strategies of two types of customers in a two-server queue
- Information heterogeneity in a retrial queue: throughput and social welfare maximization
- Optimal pricing and capacity sizing for online service systems with free trials
- Optimal pricing and service capacity management for a matching queue problem with loss-averse customers
- Pooling Agents for Customer-Intensive Services
- Price and speed decisions in customer-intensive services with two classes of customers
- Prospect Theory: An Analysis of Decision under Risk
- Service Pricing with Loss-Averse Customers
- Sharing delay information in service systems: a literature survey
- The effect of customer awareness on priority queues
- When should service firms provide free experience service?
Cited In (3)
- Equilibrium queueing strategies in M/G/1 queues with the reference time effect
- Equilibrium strategies and pricing for a congested system with opaque price and loss-averse customers
- Information heterogeneity in queueing service systems: differentiated pricing decision with word-of-mouth rating information on service value
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