The service pricing strategies and the strategic behavior of customers in an unobservable Markovian queue with unreliable server

DOI10.1051/RO/2021181MaRDI QIDQ5034796zbMATH OpenOpenAlexFDO

Authors Kamel Meziani, Fazia Rahmoune, Mohammed Said Radjef

Publication date 21 February 2022

Published in RAIRO - Operations Research (Search for Journal in Brave)

Copyright license Creative Commons Attribution 4.0 International

Full work available at URL https://doi.org/10.1051/ro/2021181

zbMATH Keywords

equilibriumpricingqueueingStackelberg gamestrategic behaviorunreliable server

Mathematics Subject Classification ID

Performance evaluation, queueing, and scheduling in the context of computer systems (68M20) Queues and service in operations research (90B22) Hierarchical games (including Stackelberg games) (91A65)

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(7)

• To incentivize the fast server or not? Firm's dilemma when queue signals service rate in high-contact services
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